REFUND PLOICY

 

  • Orders can be cancelled until 24 hours of order confirmation.
  • Products can be exchanged for store credits.
  • The return of the garment will be the customer’s responsibility and any charges would have to be borne by the customer. The delivery should be made within 7 days from the date of receiving the order.
  • The product should be unworn, unaltered, and undamaged with the original packaging and RHYTHM tag still intact for it to be eligible for exchange.
  • The product will undergo a quality check before the return is processed.
  • Products purchased on sales/ discounts are not eligible for exchange.
  • Customized orders are not eligible for exchange.
  • In case of any issue regarding the size/ fit, alterations will be offered on all customized orders. However, no alterations will be offered on non-customized orders.
  • The first alteration will be free of charge. However, subsequent alterations shall have charges which are to be borne by the customer.
  • In case you receive a damaged product, you can email us at with the photos of the product within 2 days of order delivery.

 

  • Non customized orders are usually dispatched within 5-7 working days, and customized orders will be dispatched within 12-15 working days.
  • The delivery time of the order will start from the date of order confirmation.The delivery time of the order will start from the date of order confirmation.
  • Shipping rates may vary according to the size of the package and the delivery address/ postal code.
  • The product prices are non-inclusive of shipping costs, which will be calculated at checkout.
  • RHYTHM will not be responsible for damage to the product during delivery transit.